Details of Lending Products, DLAs and LSP
Loan Product
– Personal Loan
Digital Lending App (DLA)
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Oro Money, for iOS and Android
Lending Service Provider (LSP)
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Orocorp Technologies Pvt Ltd
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Website: https://www.orocorp.in
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Activities: [Customer sourcing, Onboarding, Collection and recovery, Post disbursement services, Technology service provider]
Key Disclosures
Grievance Redressal Officers
Kumbhat Financial Services Limited
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Name: Mr. Sanjay Kumbhat
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Phone: +91 99621 90876
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Email: grievance@kumbhatfinancialserviceslimited.com
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Address: Prakash Building, First Floor, 31/14, Deivasigamani Street, Royapettah, Chennai – 600 014.
Orocorp Technologies Pvt Ltd
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Name: Mr. Mohammed Kabir
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Phone: +91 7971171064
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Email: grievance@orocorp.in
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Address: No. 3(2), Second Floor, Rutland Gate 5th Street, Nungambakkam, Greams Road, Chennai, Tamil Nadu, India – 600006.
How to Raise a Complaint
Monday to Saturday, 9:00 AM to 6:30 PM.
Closed on Sundays and Government holidays.
Visit or post
Prakash Building, First Floor,
31/14, Deivasigamani Street,
Royapettah, Chennai - 600 014
Lodge a complaint
What happens next
Customer support team
We acknowledge within 24 to 48 hours and aim to reply in 5 to 7 working days.
Customer Service and Support Team Head
Not satisfied? Write to grievance@kumbhatfinancialserviceslimited.com or call +91 99621 90872. Reply within 10 working days.
Grievance Redressal Officer
Mr. Sanjay Kumbhat, +91 99621 90876, cs@kumbhatfinancialserviceslimited.com. Reply within 5 to 7 working days, and no later than 30 days from your first complaint.
Reserve Bank of India
If we have not resolved it within 30 days, or you are still not satisfied, you can complain to the RBI. The RBI’s office at the below-mentioned details: The Officer in-Charge Regional Office Department of Supervision (NBFC), Reserve Bank of India, Fort Glacis, 16, Rajaji Salai, P.B. No.40, Chennai Tamil Nadu 600001 India
Additionally, you also have the option to lodge a complaint
Disclaimer
a) Reserve Bank of India neither accepts any responsibility nor guarantees the present position as to the financial soundness of the company or for the correctness of any of the statements or representations made or opinions expressed by the company and for discharge of any liability by the company.
b) Neither there is any provision in law to keep, nor does the company keep any part of the deposits with the Reserve Bank of India and by issuing a Certificate of Registration to the company, the Reserve Bank of India neither accepts any responsibility nor guarantees the payment of deposits to any depositor or any person who has lent any sum to the company.